Delivery
Most of our products are flat-packed and designed in such a way that they can easily fit in your car. However, if you prefer to have your purchase delivered, we have a range of delivery options for you to choose from when shopping at IKEAN.my or shopping at your nearest IKEAN store.
If you are placing an order online, we offer the following delivery options. Delivery is also already possible from the day after you made your order online, subject to availability.
| Area Cover | Minimum Purchase | Delivery Charges/ Extra Charges | Estimate Delivery Date |
|---|---|---|---|
| Klang Valley | RM 500 and above | Free delivery | 3-28 working days |
| Melaka | RM 500 and above | Free delivery | 3-28 working days |
| Johor/ Johor Bahru | RM 500 and above | Free delivery | 3-28 working days |
| Pahang | RM 2000 and above | Free delivery | 3-28 working days |
| Perak/ Ipoh | RM 2000 and above | Free delivery | 3-28 working days |
| Penang | RM 500 and above | Free delivery | 3-28 working days |
| Kedah | RM 2000 and above | Free delivery | 3-28 working days |
| Terengganu | RM 3000 and above | Free delivery | 3-28 working days |
| Kelantan | RM 3000 and above | RM 200 delivery charges | 5-32 working days |
| Singapore | RM 4000 and above | RM 300 for custom documentation fees + GST | 7-50 working days |
Be sure your building's lifts, stairwells or doors are able to fit in the furniture dimensions before purchasing.
Delivery fee are not applicable to non-lift accessible floors. Do note that there will be an extra charges for lifting goods by stairs. Charges of RM 50 per floor starting from 3rd floor and above (apply to stairs within landed properties). For residence with lift, kindly check on your residence/loading lift size before delivery to avoid should the said bulky/bigger size item unable to fit into your lift.
Lifting will only proceed if our delivery team deems it is suitable to go ahead in a non-hazardous manner. If the lifting process is deemed hazardous , (i.e. items prone to damage on narrow stairway, obstruction of passageway), and deemed unfeasible based on our assessment; we reserve the right to cancel the delivery.